Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging.

To start a return, you can contact us at hello@mnuca.com. We’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Buyer pays return postage.

 

Warranty

We include a two-year warranty which covers the repair or replacement of any damaged parts not resulting from improper use. If we cannot fix the issue we will provide you with a new replacement.

You can always contact us with any questions at hello@mnuca.com.


Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective or damaged in any way so that we can evaluate the issue and make it right.

 

Refunds

We'll notify you once we’ve received your return and you’ll be automatically refunded via your original payment method. Please remember it can sometimes take several business days for your bank or credit card company to process the refund.